Can I fill out an application online?
You can access the online application by clicking the “Apply Now” link at the top of every page.

How do I submit a maintenance request?
A maintenance request needs to be submitted any time a resident notices that something is broken or not working properly.  The request can be submitted 24/7 here or notifying the office during office hours.

Where can I locate the Resident Handbook?
For detailed information on policies and procedures for on-campus housing living, please refer to the Resident Handbook here.

Can I cancel my lease after signing it?
Students that have withdrawn or are no longer attending TAMIU are eligible to cancel their lease in accordance with the terms stated in the lease. To begin the lease cancellation process, please complete this form and upload the requested documentation. All cancellations are subject to review and approval.
Requests will be reviewed and the student will be notified of the decision.  The student is responsible for any past due payments, fees, or other charges.

What does my lease look like?
The Residential Learning Community and University Village leases consist of a first page that is unique to your specific move in and move out, then there are pages 2-10 that make up the lease body.  

What is an individual lease?
An individual lease provides each resident with their own separate lease agreement and responsibility for only his/her rental installments and applicable utility and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s).

Can I use financial aid or my scholarship to pay my rental installment?
Yes, once all obligations owed to the university have been paid in full, you may use any remaining funds to pay for housing.

Do you send me a bill every month?
No, bills are not sent to residents each month, but you may see payment reminders posted around the property.

How can I make a payment?
 We accept checks, money orders and cashier’s checks in our office made payable to the community name. Online payments can be processed via Uconnect:

• Log in to Uconnect 
• Click on “My Records”
• Select “Pay My Bill”
• Click on the blue “Pay Now” button

You can also visit the Bursar’s office on-campus to make your payments in cash.

What is an installment?
The typical lease term is approximately 9.5 months of occupancy which coincides with the university’s academic calendar. The resident is charged a total rent amount for the contracted occupancy period. The lease agreement will reflect the total rent amount typically divided into 8 equal installments due August 1 - May 1.  These installments do not represent a monthly rent amount and are not prorated.

When are the installments due?
Installments are due on the 1st of each month per the payment schedule outlined in the lease agreement. Payment is considered late if not received by the 5th of each month.

Is it necessary to purchase a meal plan to live on-campus?
The meal plan is required for all Residential Learning Community residents.  The meal plan is optional for all University Village residents.  You can find the various and affordable meal plan options here.

Are there insurance requirements for signing a lease at the community?
Renters insurance is not required but highly recommended. Coverage for your personal belongings is not included as part of your Lease Agreement. Renters insurance can provide coverage for loss or damage to your personal belongings (including fire, theft, or natural causes). 

You can obtain renters’ insurance coverage via American Campus Communities’ preferred insurance partner LeaseTrack

Can I live with my friends?
You may request roommates by selecting them in the housing portal after you sign your lease agreement. You will not be able to gain access to the profile section of the housing portal until your lease agreement is completed. Whenever possible, a mutual roommate request will be honored.

What if I don’t have anyone specific I want to live with?
When you sign your Lease Agreement, you will complete Resident Profile Form indicating specific information that will help us match you with a roommate. We will place you with another student with similar interests, when possible.

What is roommate matching and how does it work?
Roommate matching is the process by which roommates are matched together using roommate profiles. You can utilize our roommate matching service to find one or more roommates, or you can bring all of your own roommates.

Assistant Director for Facilities & Maintenance
Aaron Pruneda
Campus Office: University Village

Assistant Director of Housing and Residence Life
Griselda Solis
Campus Office: Residential Learning Community

Director of Housing and Residence Life
Glenn Herring
Campus Office: Residential Learning Community

Resident Director of Operations
Jose Antonio Romero
Campus Office: Residential Learning Community

Resident Director of Residence Life
Jarely Gomez
Campus Office: University Village