Can I fill out an application online?
You can access the online application by clicking the “Apply Online” link at the top of every page.

Can I sign a lease if I’m under the age of 18?
We do allow residents under the age of 18 to live at our community. Please click here to review the lease process for underage applicants.

Can I be my own guarantor?
A resident can act as their own guarantor if they can show documentation as outlined in the lease agreement that they have income greater than three times the rental installment.

What is a guarantor?
To mitigate the risk of delinquent or defaulting residents, we require applicants to provide someone to guarantee their housing contract.

What paperwork is required with a guarantor?
The guarantor will need to sign the guaranty agreement. If the resident is not of legal age to execute a contract, the guarantor will be required to sign both the lease and guaranty agreement.

When is a guarantor required?
All residents require a guarantor to complete the guaranty agreement.

What is an individual lease?
An individual lease provides each resident with their own separate lease agreement and responsibility for his/her rental installments and applicable utility and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s).

Do you send me a bill every month?
No, bills are not sent to residents each month, but you may see payment reminders posted around the property.

How can I make a payment?
We accept credit cards, debit cards and ACH payments online through our Resident Portal. We are unable to accept cash.

What is an installment?
The typical lease term is approximately 11.5 months of occupancy which coincides with the university's academic calendar. The resident is charged a total rent amount for the contracted occupancy period. The lease agreement will reflect the total rent amount typically divided into 12 equal installments due August 1 - July 1. These installments do not represent a monthly rent amount and are not prorated.

Can I setup recurring payments?
Yes! Save time in the future and never miss a rental installment by setting up recurring payments. You just need a few minutes and your checking account or card info to setup payments. Click here to login to the Resident Portal and get started.

When are the installments due?
Installments are due on the 1st of every month per the payment schedule outlined in the lease agreement.

Is after hours staffing and maintenance available?
Yes, after hours Community Assistants will live on site and after hours maintenance will be available in the case of a maintenance emergency.

Is there on-site professional management and maintenance staff?
We're always on duty. Our community is staffed 24/7 with an on-site professional staff. Our property’s staff is experienced and skilled in addressing all of your needs. Our local general manager is supported by leasing, business, and maintenance personnel along with our student staff of community assistants.

Are there insurance requirements for signing a lease at the community?
Renters insurance is not required but highly recommended. Coverage for your personal belongings is not included as part of your Lease Agreement. Renters insurance can provide coverage for loss or damage to your personal belongings (including fire, theft, or natural causes). 

You can obtain renters’ insurance coverage via American Campus Communities’ preferred insurance partner LeaseTrack

Am I allowed to request a specific unit?
You can list your preferences on your housing application, and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your lease was received.

Can I request specific roommates?
Yes, you can list the roommates you have chosen on your profile card when completing your lease. It is important that all roommates list each other and that all requests are mutual.

Do you have a roommate matching service?
Yes, you will be given a profile card when completing your lease contract that will inquire as to your study habits, social habits, and hobbies to help us match you with residents that have similar preferences in your floor plan.