I was accepted to UNC via Carolina Global Launch, can I sign a lease now to secure my space when I return in the spring?
Unfortunately, you cannot sign a lease until you have successfully completed the Carolina Global Launch program. If you are interested in living with us in the spring, please contact our leasing office to be added to the interest list. We will contact everyone on the interest list in December and offer spaces based on availability at that time.

Can I be my own Guarantor?
A resident can act as their own guarantor if they can show documentation as outlined in the lease agreement that they have income greater than three times the rental installment.

Is insurance coverage for my belongings included as part of my Lease Agreement?
Coverage for your personal belongings is not included as part of your Lease Agreement. Renters insurance can provide coverage for loss or damage to your personal belongings (including fire, theft, or natural causes). Renters insurance is required with all residents having a minimum of $100,000 in personal liability coverage. Please click here for more information.

What are the requirements of the Guarantor?
The guarantor will need to sign the guaranty agreement. If the resident is not of legal age to execute a contract, the guarantor will be required to sign both the lease and guaranty agreement.

All residents require a guarantor to complete the guaranty agreement.

What happens if I sign a lease at Granville and then decide to go to school elsewhere?
Our lease allows for your contract to be cancelled without financial penalty as long as you provide us with proof of enrollment at the other school no later than 60 days prior to the lease start date. This should be sent to GranvilleTowers@AmericanCampus.com.

What is an individual lease?
An individual lease provides each resident with their own separate lease agreement and responsibility for his/her rental installments and applicable utility and parking charges. By signing an individual lease, you are only taking responsibility for your rental installments and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s).

Where can I apply?
You can apply at GranvilleTowers.com, and can access the online application by clicking the “Apply Online” link at the top of every page.

When does the lease agreement become binding?
The lease agreement is binding once the agreement has been signed regardless of the status of the guarator agreement. 

Can I fill out an application online?
You can access the online application by clicking the “Apply Online” link at the top of every page.

Can non-residents buy a meal plan?
Yes! Please click here to review our current pricing.

Do Granville residents typically purchase a meal plan on campus in addition to their Granville meal plan?
We do not have data regarding purchases of meal plans through Carolina Dining Services, but we generally advist to hold off on buying another meal plan until your student has settled into their regular routine after the first couple of weeks into the semester. 

How do Granville meal plans work?
The Agora is our on-site eatery, and a meal plan is included with the rent and cannot be excluded from your lease. The Agora operates as an all-you-care to eat facility which means that once a resident or customer comes in, they are welcome to visit as many food stations as they would like and return for unlimited seconds. Therefore, you should consider a “meal” an entry into the Agora, rather than referencing a specific quantity of food.

Meal plans are not interchangeable with campus dining facilities. The Granville Towers meal plan gives students access to the Agora only. Food at dining facilities on campus must be purchased a la carte or with Carolina Dining Services.

Unlimited Meal Plan: This entitles the resident to enter the Agora as many times as they would like throughout the semester.

Block Plans: Block meals reference the number of entrances into the Agora that a resident has throughout the course of the semester. The block plan offers flexibility as a student may use more meals during one week over another or even towards the beginning of the semester as opposed to the end. However, it is a set amount that needs to be budgeted over the course of the semester.

—100 meals per semester/approximately 6 meals per week (assuming a 16 week semester)
—160 meals per semester/approximately 10 meals per week (assuming a 16 week semester)

How do I change my meal plan?
You may change your meal plan until June 12th, 2025. Those requests can be made through the Community Portal. To request a meal plan change, log into the Community Portal using the same email address and password you used to submit your application. Click on the “Leases” icon, and then click “Request a Change to My Lease.” Next, a pop-up box will open. 

You may not decrease your meal plan for the Fall semester after this June 12th deadline, but you can decrease your meal plan for the Spring semester.
 
Requests to increase the Fall meal plan after the June 12th change deadline may be submitted after September 3rd, 2025.
 
If a resident does not wish to upgrade from the 100 block to the 160 block because they only need a small number of meals, a 10-block reload can be purchased for $100 in the Business Office.

What hours is the Agora open?
The Agora, our on-site dining facility, is open the following days and times:

Monday-Friday: 7am-8pm (7:30pm on Fridays)
Saturday-Sunday: 10am-7:30 pm
Late Night Grill (Sunday-Thursday): 8:30pm-11pm.

Can I be my own guarantor?
A resident can act as their own guarantor if they can show documentation as outlined in the lease agreement that they have income greater than three times the rental installment.

What paperwork is required with a guarantor?
The guarantor will need to sign the guaranty agreement. If the resident is not of legal age to execute a contract, the guarantor will be required to sign both the lease and guaranty agreement.

When is a guarantor required?
All residents require a guarantor to complete the guaranty agreement.

I have signed a lease with Granville for the 2025/26 academic year - when can I move in?
Move-in will take place from August 13th - 17th, 2025. After residents recieve their room assignments on July 15th, they will also recieve an email with a link to sign up for move-in appointments. 

There will be a maximum number of reservations in each move-in appointment time slot, and ABSOLUTELY NO exceptions will be made to add additional students to a full time slot or day.
 
For university sponsored groups and programs requiring in person attendance prior to August 15th, there will be an early arrival application shared in the coming weeks.
 

When can I ship Packages?
Please do not mail any packages to arrive at Granville Towers before August 18th. We do not have the storage space before move-in.
 

Can I cook in my room?
Microwave cooking is acceptable, but we cannot allow residents to use hot plates or any other appliance with an open heating element. Our on-site eatery, the Agora, has very flexible hours to accommodate any resident. In addition, we offer a Community Kitchen which residents can access to cook their favorite meals. Cookware and bakeware can be checked out from the South Desk. 
 

Can I hang decor on the wall?
Yes! You may use thumb tacks and small picture hanging nails to decorate your room. You may not use sticky tape and command hooks to mount items to the wall. Additionally, a cork strip is installed on the wall near the window of our traditional double rooms so residents may decorate that side of their room more easily.
 

Is there a model room I can see?
Yes! We would love to show you around the amenitiy spaces throughout the property. Please click the BetterBot icon in the lower right hand corner of your screen to schedule a tour with us. Tours are offered Monday though Friday, between the hours of 10:00am to 5:00pm. 

Where can I rent a minifridge and microwave for my room?
Granville does not have its own appliances to rent out, but you may rent a Microfridge unit from Collegiate Concepts at https://www.collegiateconcepts.net/. You are also welcome to bring your own if you do not wish to rent from Collegiate Concepts.
 

What should I bring with me?
Storage bins, lamps (no multi bulb/octopus lamps), fans, small tools and decorations
 
Bedding:
Mattress topper and mattress cover
Pillows and pillow cases
Comforter and blankets
 
Laundry:
Laundry baskets and detergent
Dryer sheets
Iron, mini-iron board, and steamer
 
Bathroom:
Towels and hand towels
Toiletries
 
Electronics:
TV, TV stand/bookcase
Streaming devices
Computers/gaming systems
Power outlet surge protector
          
Household/Food Items:
Keurig-style coffee maker
Microwave/mini-fridge
Blender
Plasticware
Cleaning supplies
 

What should I leave at home?
Toaster ovens, hot plates and any types of grills
Bed risers and halogen lamps
Candles and incense
Wifi routers
 

Where can I find a complete packing suggestion list?
You can access a more detailed packing suggestion list by downloading the Granville Towers guidebook. This guidebook is free to download and offers more information about Granville Towers in general.

For a complete list of what you should NOT bring can be found at the UNC Housing website.
 

How can I apply for parking?
Please email us at GranvilleTowers@AmericanCampus.com or call us at (919) 370-4500 to be placed on our parking waitlist. Offers are made on a rolling basis according to placement on the waitlist.
 

When will I receive my parking pass?
Parking passes are distributed during move-in day.
 

Who can apply for parking?
All residents can apply for parking and it is on a first-come, first-served basis. 

Do you send me a bill every month?
No, bills are not sent to residents each month, but you may see payment reminders posted around the property. Please refer to your lease amount and payment due dates.

How can I make a payment?
We accept credit cards, debit cards, checks, and ACH payments online through our Resident Portal. We are unable to accept cash.

Click here for the Resident Portal Payment Instructions.

Click here for How to make a Payment.

Semester Installment VS Monthly Installment?
If you are on the Semester Installment Plan, you will pay Granville in 2 equal installments, once each semester. This payment is due July 1 & December 1.

If you are on the Monthly Installment Plan you will pay in 10 equal installments. Installments are due on the 1st of every month per the payment schedule outlined in the lease agreement. Payment goes from July 1 - April 1. The typical lease term is approximately 9.5 months of occupancy which coincides with the university's academic calendar. The resident is charged a total rent amount for the contracted occupancy period.

Are there insurance requirements for signing a lease at the community?
Every resident is required to purchase and maintain a renter’s personal liability insurance policy which provides limits of liability to third parties in an amount not less than $100,000 per occurrence through an insurance company or insurance agent authorized to issue insurance in this state. Such insurance policies are often referred to as “renter’s insurance policies” or “liability-only insurance policies.”

Most renter’s insurance policies contain personal liability coverage and also personal property coverage for your own property. You are only required to have personal liability insurance, however we highly recommend that you obtain coverage for your personal property too. Personal property coverage protects your property in the event of theft, fire or weather-related loss to your property.

Every leaseholder is required to present proof of personal liability coverage. The policy must identify Granville Towers LLC, 2100 Granville Towers Ln South, Chapel Hill, NC 27514 as a “Party of Interest” or “Interested Party” where the “Party of Interest” or “Interested Party” must be notified within ten (10) days after your insurance company or agent renews, cancels or non- renews your policy. Failure to include Granville Towers LLC as the “Party of Interest” or “Interested Party” with the above listed address will constitute a breach of this Lease.

What are the liability insurance requirements?
The requirements are listed below:

• Student or guarantor listed on the policy
• $100,000 in personal liability coverage
• Policy dates that contain the lease dates of August 15th, 2025 - May 10th, 2026
• Granville Towers listed as the party of interest/interested party/certificate holder using the format below:
  • Granville Towers, LLC
  • 2100 Granville Towers Ln S
  • Chapel Hill, NC 27514
• Correct resident address with room number

When can I obtain insurance?
Please wait until you recieve your room assignment to obtain the liability insurance policy. 

Are you a part of the First-Year Experience (FYE)? How can students get to know others at Granville?
Yes! In addition to the events that Granville Towers plans for residents, we are apart of the First Year Experience through our partnership with Carolina Housing. Thus, Carolina Housing holds monthly program most frequently geared toward connecting residents with similar interests or academic/professional pursuites on their floor. Some examples of these programs have been a do-at-your-own-pace partner scavenger hunt, slow friending, and trivia nights. 
 

Do first-year students who live at Granville feel isolated because they do not live in on-campus housing?
Absolutely not! Granville is home to nearly 1,300 students, over 75% of which are first-year students. We make every effort to ensure our residents not only get involved on property through floor and community-wide programming, but also on campus. We will notify you of upcoming events that are occurring at both Granville and on campus. We want our residents to meet as many friends as possible, therefore we give them resources to accomplish that.
 

What do Resident Advisors (RAs) do for first-year residents?
RAs do a whole lot for their first-year residents. They plan social, personal development, and academic/professional programs, roommate and suitemate agreements and conflict mediations, serve as a point of contact for any questions students may have, serve in an on-call rotation for any after-hours emergencies residents may have, and hopefully be a welcoming presence where the residents call their home.
 

Do you have a roommate matching service?
Yes! Our roommate matching program is powered by RoomSync–a roommate matching app. You will have the opportunity to create a personal profile, search, filter, chat and match with other residents who will be living in the community. You decide what matters most when narrowing down your search. Want a roommate with the same major? You got it! Prefer to live with someone who goes to bed early? No problem! Looking for a roommate who enjoys college football? No sweat! You control your search and matching criteria to find the perfect roommate.

How are roommates and suitemates assigned?
It is not necessary to know who you want as your roommate and/or suitemates prior to applying to live at Granville or signing a lease. In fact, that part of the process happens after the lease is signed. After a student has signed their lease, they will receive a link to join our RoomSync program, which is where Granville residents can search and select their future roommate and/or suitemates. The RoomSync app will ask residents questions about their preferences and then show them other respondents who answered similarly. You can browse potential matches or even enter the name of a specific individual if you already know who you would like to live with. Please note that we do not assign roommates based on the information you included in your application; you must still indicate your preference via RoomSync. Granville roommate and suitemate preference via RoomSync will close on June 14th, 2025.

Am I allowed to request a specific unit?
We do not allow any unit/tower/location requests. We may be able to accommodate upper classman floors and all-female floors. You may email requests to us at granvilleroomsync@gmail.com. Your room assignment will be communicated to you in the summer.

Can I request specific roommates?
Yes! You can search for and match with specific roommates and suitemates in the RoomSync app. Change your mind? No problem! You can modify your matches if your preferences change up until the matching period close date.

May I request a specific tower?
Tower preferences can be noted on the resident's RoomSync profile, but are not guaranteed. 

When will room assignments be sent?
RoomSync closes June 14th, 2025. Room assignments will be sent July 15th, 2025. 

When is the Package Center open?
Package Center Hours are from 10AM - 6PM Monday - Friday and 10AM - 4PM on Saturday. Hours may vary during breaks. Always check your Leasing Package Center email for the most up-to-date information. 

How does mail delivery work?
A complete mailing address is required on all MAIL (letters, packages, and overnight deliveries) sent to Granville. MAIL (letters, packages, and overnight deliveries) is automatically routed to the Package Center. Residents will receive an email from the Granvile Package Center when mail is available for pickup. The email will include the pickup location, hours of operation, and the item tracking number. You will receive a notification for each piece of mail you receive.

It is the responsibility of each resident to pick up their mail within 5 business days. Package refrigeration is available for medication. Granville and ACC are not responsible for spoiled or ruined items.

A form of identification is required to pick up mail. Accepted forms of identification are: OneCard, State ID/Passport, OneCard App.

How do food and grocery delivery services work?
Food (such as restaurant deliveries) or groceries ordered via Instacart, Shipt, Amazon Fresh, Postmates, or other similar same-day delivery services are NOT accepted by the Package Center or Community Office. Floral and Edible arrangements delivery services are NOT accepted by the Package Center or Community Office. If using these services, residents MUST meet the driver outside their building to accept their delivery.

How should mail be addressed for on-campus residents?
A complete mailing address is required on all MAIL (letters, package, and overnight, deliveries) sent to residents. Please use the correct address format shown below.

Resident's Name

Street Address, Room #/Apt. #

Chapel Hill, NC 27514

Can mail or packages be sent to my on-campus address before I move in?
No. Do not send mail or packages to your apartment before you move in.

I received a delivery notification from the carrier. Can I pick up my mail now?
No, residents will receive an email from the Package Center once their mail is ready for pick up. Mail and packages will be checked-in to the resident the same day they are delivered.

Note that the Package Center receives a high volume of mail and packages daily. At the beginning of each semester, processing time may be longer due to even higher volume.

Can larger items (futons, bikes, etc.) be shipped to on-campus residents?
Yes, but residents are responsible for transporting packages to their room. Carts are available for moving heavy, large, or multiple packages.

I received mail, but I am no longer living at Granville. What can I do?
To ensure you receive your mail after you check out, you must update your address directly with any person or company that routinely sends you mail. For instance, send a text or email to update friends and family about your new address. Log into your accounts online to update your mailing address. Here are some examples of the accounts we are referring to:

Pharmacies

Bank, Credit Card, Voter Registration

Amazon, Target, ALDO, Online Retailers

Monthly Subscriptions (Ipsy, Hello Fresh, Magazines)

ConnectCarolina
 

Can the package centers forward mail after I move off campus?
Mail received after you check-out is returned to the sender.

Please be aware that the Post Office will not process mail forwarding requests for on-campus addressed. It is important that residents update their mailing address with people and companies who routinely send them important mail.

Does the property offer Amazon Lockers for package deliveries?
Yes, we've partnered with Amazon to provide on-site Amazon lockers for secure and convenient package delivery. This service is available to all residents and helps ensure you never miss a delivery. Lockers are accessible 24/7 and are located in West Tower across from the Agora.