How have you updated the community in response to COVID-19?
We have created a Be safe. Be smart. Do your part.TM disinfection and hygiene education program. This includes new policies, signage and daily wellness checklist for you to assess your health prior to leaving your home. You will also find disinfectant wipe stands and touchless hand sanitizing stations throughout the community to clean and disinfect touchpoints before and after use. We are continuing to evolve all our protocols, and they may vary and may also be adjusted in consideration of local practices, government requirements and guidance.
What personal guidelines do residents need to follow?
As mandated by the City of Austin, we are requiring all residents and staff wear face coverings and practice physical distancing in public or common areas. Four people only are allowed on an elevator at the same, and there’s a 10 person maximum in the fitness center with equipment use six feet apart.
What products are you using to keep the community sanitized?
The Be safe. Be smart. Do your part. program also includes a collaboration with RB, the makers of Lysol, to develop cleaning and disinfecting guidelines and procedures as well as training on the proper products, cleaning methods and healthy living practices. We are proud to partner with RB, as the US Environmental Protection Agency recently approved Lysol Disinfectant Spray, Lysol Disinfecting Wipes, and Lysol Disinfectant Max Cover Mist as the first to test effective against SARS-CoV-2, the virus that causes COVID-19, when used as directed on hard, non-porous surfaces. Our team will be disinfecting common areas twice a day with Lysol products, and you’ll find antimicrobial products on door handles, elevator buttons and café equipment.
What are resident self-quarantine protocols?
The CDC recommends if someone in a household (unit) has symptoms or come in contact with someone known to have symptoms, the household (unit) should self-quarantine for 14 days. We ask that the resident stay in their assigned unit during this period and we will deliver food from the café to those residents who are quarantining. The quarantined students can also coordinate with the staff for trash removal. If the students have something delivered, we can escort the delivery driver to drop off the items at their front door.